Privacy policy

At AMORA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely)
  • Account login details (if applicable)

b. Transaction Information

  • Products viewed, added to cart, or purchased
  • Order history, returns, and exchanges

c. Device & Usage Information

  • IP address
  • Browser type and device information
  • Pages visited and interaction with our website

d. Communication Information

  • Messages sent to our support team
  • Feedback, reviews, or inquiries

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Manage your account and preferences
  • Provide customer support
  • Improve our website and services
  • Personalize your shopping experience
  • Send updates, offers, and promotional messages (you can opt out anytime)
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary, including:

  • With trusted service providers (payment processing, shipping, customer support)
  • With marketing partners for advertising purposes
  • When required by law or to protect our rights
  • In case of a business transfer (such as merger or acquisition)

All partners are required to protect your data and use it only for the intended purpose.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Show relevant advertisements

You can disable cookies in your browser settings at any time.

5. Data Security

We implement appropriate security measures to protect your personal information.
However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders
  • Provide our services
  • Comply with legal obligations
  • Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Receive a copy of your data
  • Opt out of marketing communications

To exercise your rights, contact us at:

📧 support@amora.com

8. Children’s Privacy

Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

10. International Data Transfers

Your information may be processed in countries outside your residence.
We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 support@amora.com

Thank you for trusting AMORA
Because it’s beautiful to care 💖